Last updated: March 22, 2026

This Privacy Policy describes the policies and procedures of Athens Soul Travel on the collection, use, and disclosure of your information when you use our website and services, and explains your privacy rights and how the law protects you.

By using athenssoultravel.com, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Athens Soul Travel, [INSERT REGISTERED BUSINESS ADDRESS], Greece.
• Website refers to Athens Soul Travel, accessible from https://athenssoultravel.com.
• Service refers to the Website and any related travel, booking, inquiry, and customer support services offered through it.
• Personal Data means any information that relates to an identified or identifiable natural person.
• Usage Data means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Cookies are small files placed on your device that help websites function properly, remember preferences, and in some cases support analytics or marketing.
• Data Controller means the entity that determines the purposes and means of processing Personal Data. For the purposes of this Privacy Policy, Athens Soul Travel is the Data Controller.
• Service Provider means any natural or legal person who processes data on behalf of the Company, such as website hosting providers, analytics providers, booking tools, payment processors, email providers, or IT support partners.
• You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

2. What Personal Data We Collect

Personal Data You Provide to Us

When you contact us, submit an inquiry, request a quote, book a service, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Pickup and drop-off details
• Billing or invoicing details
• Travel preferences or service-related information
• Any other information you choose to provide in your message

Usage Data

We may collect Usage Data automatically when you use the Website. This may include:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time and date of visit
• Time spent on pages
• Referring website
• Diagnostic and technical data

3. How We Collect Data

We collect data:

• Directly from you, when you fill out forms or contact us
• Automatically through cookies and similar technologies
• From service providers involved in booking, hosting, analytics, or technical support
• From communications you send to us by email or contact form

4. Legal Bases for Processing

Where the GDPR applies, we process your Personal Data on one or more of the following legal bases:

• Performance of a contract: when processing is necessary to provide a tour, transfer, travel-related service, or respond to a booking request
• Legitimate interests: for website administration, fraud prevention, service improvement, and basic business operations
• Consent: where required, such as for non-essential cookies or certain marketing communications
• Legal obligation: where we must retain or disclose information to comply with tax, accounting, regulatory, or other legal requirements

5. How We Use Your Personal Data

We may use your Personal Data for the following purposes:

• To provide and maintain our Service
• To respond to inquiries and booking requests
• To manage reservations, transfers, tours, and related customer support
• To contact you by email, phone, SMS, or similar communication methods regarding your request or booking
• To send important service-related updates
• To improve our Website, services, and customer experience
• To detect, prevent, and address technical or security issues
• To comply with legal and regulatory obligations
• To send marketing communications where permitted by law or where you have given consent

6. Cookies and Tracking Technologies

We may use cookies and similar technologies such as pixels, tags, and scripts to operate the Website, remember preferences, measure performance, and understand how visitors use the site.

These may include:

Strictly Necessary Cookies

These cookies are essential for the Website to function properly and do not require consent where they are strictly necessary for the service requested.

Preference Cookies

These cookies remember choices such as language or other settings.

Analytics Cookies

These cookies help us understand how visitors use the Website so we can improve it.

Marketing Cookies

These cookies may be used to deliver relevant advertising or measure campaign effectiveness.

Where required by applicable law, non-essential cookies are used only after you have given valid consent. You can usually manage cookie preferences through your browser settings and, where available, through our cookie banner or cookie settings tool.

7. Sharing of Your Personal Data

We may share your Personal Data only where necessary and appropriate, including with:

• Website hosting and IT support providers
• Analytics and website performance providers
• Email and communication service providers
• Payment or invoicing providers
• Travel- and booking-related service providers, where needed to fulfill your request
• Professional advisers, accountants, or legal advisers
• Public authorities, courts, regulators, or law enforcement when required by law

We may also share your data:

• In connection with a merger, acquisition, or sale of assets
• With your consent
• To protect our rights, property, safety, or the safety of others

We do not sell your Personal Data.

8. International Transfers of Data

Your data may be processed in Greece or in other countries where our service providers operate. Where Personal Data is transferred outside the European Economic Area, we will take appropriate safeguards as required by applicable data protection law.

9. Retention of Personal Data

We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy, including to:

• Provide our services
• Maintain business and booking records
• Comply with legal, tax, and accounting obligations
• Resolve disputes
• Enforce agreements

Usage Data is generally kept for a shorter period unless a longer retention period is necessary for security, legal compliance, or service improvement.

10. Data Security

We take reasonable technical and organizational measures to protect your Personal Data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Data Protection Rights

Depending on applicable law, you may have the right to:

• Request access to your Personal Data
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with a competent Data Protection Authority

If you wish to exercise any of your rights, please contact us at: info@athenssoultravel.com

If you believe your rights have been violated, you may also lodge a complaint with the competent data protection authority in Greece.

12. Children’s Privacy

Our Website and services are not directed to children.

We do not knowingly collect Personal Data from children in violation of applicable law. Where consent is required as the legal basis for processing in the context of online services, consent for children under the age of 15 must be given or authorized by a parent or guardian.

If you believe that a child has provided us with Personal Data without appropriate authorization, please contact us and we will take appropriate steps to review and, where necessary, delete the information.

13. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We recommend that you review the privacy policy of every third-party site you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Where required, we will also provide a more prominent notice.

15. Contact Us

If you have any questions about this Privacy Policy or the way we process your Personal Data, you can contact us at:

Athens Soul Travel
Website: https://athenssoultravel.com
Email: info@athenssoultravel.com
Address: Terpsichoris 81, P. Faliro, Greece